Warranty & Returns Policy Summary:
1 - Return Window: Returns within 30 days for new, unworn, and undamaged items with original tags.
2 - Items Not Eligible: Gift cards, final-sale items, worn or altered items, custom/personalized items.
3 - Starting a Return/Exchange: Email with order details. If approved, return instructions and a label will be provided.
4 - Return Shipping Costs: Covered by us for errors; customer pays if it's due to buyer's remorse.
5 - Refunds: Processed within 5-10 business days for refunds, 3-7 days for store credit/exchanges.
6 - Exchanges: Based on availability; customer pays for price differences.
7 - Damaged/Defective Items: Contact us within 7 days for a refund, replacement, or store credit. We cover return shipping for defects.
8 - International Orders: Policies may differ for international customers.
9 - Refund Exceptions: Shipping charges are non-refundable unless due to our error. Damaged returns may lead to partial refunds.
10 - Lost or Stolen Packages: Contact us if a package is lost or stolen.
11 - Third-Party Retailers: Returns only accepted for purchases made directly through our website.
12 - Contact Us: Email: zavage.real.ones@gmail.com
13 - Policy Changes: Updates posted on this page with a new “Last updated” date.
For more details, visit the Warranty & Returns Policy page: https://www.zavagerealones.com/warrantyreturnspolicy
Reviews
Really like the design, perfect fit, but collar could be looser
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